i'm not sure if you recieved my PM's. send thingy is acting funny
there will be several things to download and install and plus we have to uninstall Norton which can be a pain in the ass sometimes because Norton literally installs thousands of files all over Windows but we can get around that.
first step is to download everything but don’t open up anything yet.
To uninstall Norton got to Start> Set Programs access and Defaults> Change or remove Programs. Find all Norton and/or Symnatec and uninstall everything.
After that is all done open and run the Norton removal tool to remove anything that is left.
Now run the Rootkit Revealer scan to make sure all hidden Symnatec files are gone.
When you are done with this process run ccleaner “Issues” make sure to make a back up. Reboot your system and run ccleaner again.
Now open Dial-A-Fix and click the green button with the double check. Click on “Go”. Dial-A-Fix will take a few minutes to complete it’s tasks.
After you have done that install Zonelabs firewall and eTrust anti-virus.